Accessibility Statement

Accessibility Statement

At Remote-Gift, we are committed to ensuring accessibility for all our customers, including those with disabilities. We strive to make our website and services inclusive, user-friendly, and compliant with applicable accessibility standards.

This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.

Accessibility Standards

Our website is designed to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines are recognized globally as the benchmark for web accessibility, focusing on creating content that is perceivable, operable, understandable, and robust:

  • Perceivable - Information and user interface components must be presentable to users in ways they can perceive
  • Operable - User interface components and navigation must be operable
  • Understandable - Information and the operation of user interface must be understandable
  • Robust - Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies

We continue our efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

Feedback

We welcome your feedback on how we can improve accessibility for all users. If you have suggestions or encounter barriers while using our website, please contact us. We are here to assist you.

  • Email: support@remote-gift.com
  • Phone: 0557150222
  • Live Chat: Available during business hours

Thank you for shopping with Remote-Gift. We are dedicated to providing an inclusive experience for all!

What types of gift boxes do you offer?

We offer a wide range of thoughtfully curated gift boxes, including:

  • Holiday Boxes – Perfect for seasonal celebrations like Sukkot or Rosh Hashanah.
  • Sports and Activity Boxes – Ideal for athletes with accessories and fun challenges.
  • Baby Gift Boxes – Celebrate new arrivals with essentials for the baby and pampering treats for mom.
  • Family, Birthday, and Special Occasion Boxes – Designed to make every moment unforgettable.

Do you ship internationally?

At this time, we only offer shipping within the USA and ISRAEL.

How long will it take to receive my order?

Orders typically take 3-5 business days to process and ship. You’ll receive a tracking number once your order has shipped, so you can stay updated on its arrival.

What forms of payment do you accept?

We accept all major credit cards, PayPal, and other secure payment methods available at checkout.

Can I send multiple boxes to different addresses?

Yes! To send boxes to different addresses, you’ll need to place separate orders for each destination. This ensures every gift box is packed and shipped with care to the correct location.

Do you offer bulk or corporate gifting options?

Yes! We offer bulk and corporate gift options for businesses and large events. Contact us to learn more about custom orders and discounts for bulk purchases.

What if my package arrives damaged?

We take great care in packing every order. However, if your package arrives damaged, please contact us within 48 hours of delivery with photos of the damage. We’ll work with you to resolve the issue quickly.

Can I customize a gift box?

All our boxes are pre-curated to ensure they include the highest-quality items. However, if you're looking for a custom solution, please contact us, and we’ll do our best to accommodate your request.

Can I include a personalized message in my gift box?

Absolutely! When you add your product to cart, you’ll have the option to add a personalized note. We’ll print your message on a beautiful card and include it in the gift box to make it extra special.

How can I contact customer support?

You can reach us via the chat bubble in our website, WhatsApp us to +97255-7150022 or email us to support@remote-gift.com. We’re here to help with any questions or concerns!