FAQ

Welcome to the Remote Gift FAQ page! You'll find answers to common questions about our products, shipping, and services here. If you don’t see what you’re looking for, please contact us at Support@remote-gift.com.

What types of gift boxes do you offer?

We offer a wide range of thoughtfully curated gift boxes, including:

  • Holiday Boxes – Perfect for seasonal celebrations like Sukkot or Rosh Hashanah.
  • Sports and Activity Boxes – Ideal for athletes with accessories and fun challenges.
  • Baby Gift Boxes – Celebrate new arrivals with essentials for the baby and pampering treats for mom.
  • Family, Birthday, and Special Occasion Boxes – Designed to make every moment unforgettable.

Do you ship internationally?

At this time, we only offer shipping within the USA and ISRAEL.

How long will it take to receive my order?

Orders typically take 3-5 business days to process and ship. You’ll receive a tracking number once your order has shipped, so you can stay updated on its arrival.

What forms of payment do you accept?

We accept all major credit cards, PayPal, and other secure payment methods available at checkout.

Can I send multiple boxes to different addresses?

Yes! To send boxes to different addresses, you’ll need to place separate orders for each destination. This ensures every gift box is packed and shipped with care to the correct location.

Do you offer bulk or corporate gifting options?

Yes! We offer bulk and corporate gift options for businesses and large events. Contact us to learn more about custom orders and discounts for bulk purchases.

What if my package arrives damaged?

We take great care in packing every order. However, if your package arrives damaged, please contact us within 48 hours of delivery with photos of the damage. We’ll work with you to resolve the issue quickly.

Can I customize a gift box?

All our boxes are pre-curated to ensure they include the highest-quality items. However, if you're looking for a custom solution, please contact us, and we’ll do our best to accommodate your request.

Can I include a personalized message in my gift box?

Absolutely! When you add your product to cart, you’ll have the option to add a personalized note. We’ll print your message on a beautiful card and include it in the gift box to make it extra special.

How can I contact customer support?

You can reach us via the chat bubble in our website, WhatsApp us to +97255-7150022 or email us to support@remote-gift.com. We’re here to help with any questions or concerns!